Hi,

We are looking forward to welcoming guests to the Carlton Hotel from the 4 th July 2020, and the team are busy getting the hotel Covid-safe to ensure you can enjoy your time with us on the Fylde coast.

Our team will be on hand during your stay to help with any concerns or queries you may have, and this letter explains the changes and precautions we have taken with regards to COVID-19.

We have placed hand sanitisers in the public areas on all floors along with social distancing signage throughout the hotel, please read any notices displayed and ensure you maintain the 2-meter recommended distance to protect yourself, other guests and our team.

From the 4 th July until the end of August we will only allow our guests and staff into the hotel and this includes the café and bar area, the bar will be open for residents until 10pm each night.

On entering the hotel there is an automatic forehead temperature checker in reception, which all staff and guests over the age of 16 must use every time they enter the hotel. If you do have a temperature or show any other symptoms of Covid during your stay please advise a member of the team, and you will need to leave the hotel so that you and your family can isolate at home according to the Government guidelines.

If you are unwell or displaying Covid-19 symptoms please do not travel to the hotel. Due to COVID-19 we have reduced the number of rooms we are operating as this helps with social distancing and also with the regular deep cleaning of all areas. The team will change the linen daily in your rooms and clean and disinfect all rooms thoroughly, if you do not want us to change your linen daily then please let us know when you check-in.

Breakfast will be continental served at your table in the café/bar you may need to reserve a table as we need to maintain social distancing in this breakfast area.

We look forward to seeing you soon, but if you would like any further information about breaks at the Carlton, or more information about what we are doing to keep you safe whist you are staying at the hotel with regards to Covid-19 please email us at carlton@jeshotels.co.uk

Stay Safe.